Steps for effective individual communication

• Greeting

• Explain why she is visiting today

• Act in a way so the woman feels comfortable and relaxed

• Use simple words in local language

• Be respectful

• Use appropriate visual aids if this is helpful

• Praise what the woman is doing correctly and build up her self confidence

• Check if the woman has any questions

• Summarise the message at the end of the session, and thank the woman after the visit