Case management can only be effective to the extent that families bring their sick children to a trained health professional such as you for care in a timely way. If a family waits to bring a child to a health facility until the child is extremely sick, or takes the child to an untrained provider, the child is more likely to die from the illness. Therefore, teaching families when to seek care for a sick child is an important part of the case management process and is a crucial part of your role as a health professional.

The IMNCI case management process

Assessment

Classification

Identify treatment and treat

Follow-up care

The IMNCI guidelines address most, but not all, of the major reasons a sick child is brought to a health facility. A child returning with chronic problems or less common illnesses may require special care. For example, the guidelines do not describe the management of trauma or other acute emergencies due to accidents or injuries.