Maintaining a welcoming customer environment 

Your clients are your business — so a key part of being successful is cultivating a healthy relationship with them. Developing and maintaining relationships will allow your business to thrive. You need to have the attitude and skill for creating a good relationship with the customer 

Attitudes assist in providing good service 

Attitudes required for creating a welcoming customer environment and that assist in providing good service include: 

Skills required for Customer Service 

The following skills are required for customer services which are important for developing and maintaining a good relationship with customers.