3.8. Skills required for negotiating 

The following skills are required for effective negotiating: 

• Be prepared. Before conducting negotiations, sit down and work out what you want, what you are willing to give in return and what you need. Set your limits and goals. 
• Maintain an emotional distance. Do not allow your feelings to interfere with the end result. For example; do not end negotiations because you feel insulted. 
• Excellent communication. Your body language must be congruent with your verbal communication. Good listening skills are essential. It is important to avoid misunderstandings