At the end of this session you are expected to:

• Define the components of Emergency Medical Services (EMS) systems.
• Differentiate the roles and responsibilities of the First Responder and other pre hospital workers
• Define different level of training of pre hospital EMS providers
• Define the role and organization of Call Center/Dispatch center
• Define medical oversight, and their role in the development of EMS.
• Understand organization of health institution emergency services