Complete the following sentences with the appropriate word:

1. To create ……………… for a certain commodity or service, you need to first create awareness of the importance of the commodity or service.
2. Through the WASH MoU, the MoH, MoE, MoFED and MoWE have reached a ……………… to carry out their roles and responsibilities individually and collectively.
3. According to UNDP ……………… is defined as the process through which individuals, organisations, and societies obtain, strengthen, and maintain the capabilities to set and achieve their own development objectives over time.
4. In the Ethiopian WASH context ……………… means sharing of all information concerning the WASH programme (financial, material, human resource, etc.) in a given area.
5. ……………… is not about making correct decisions; it is rather about following the best possible process in making decisions.

The three pillars on which the One WASH National Programme is founded are:

1. .............................................................................................................................
2. .............................................................................................................................
3. .............................................................................................................................

Match each of these descriptions with key words from among the pillars you identified in SAQ 5.2:

1. A positive change, over time, in a group’s ability to achieve something.
2. A strong need or desire for a certain commodity or service.
3. This could be described as a wide range of policies, strategies, institutional arrangements, and formal agreements, together with the commitment and integrity of personnel at all levels, that supports access to information, compliance with agreed norms and standards, and contractual relations among implementing bodies.
4. This has many characteristics that are hard to achieve all together, supporting the process for making and implementing good decisions.

From the previous study session (Study Session 4, Section 4.5), you may recall the case of soap delivery to people through public–private partnership. Considering this particular case, if you found out that people are not buying the soap as much as was expected, which one of the three pillars do you think is not well addressed and is responsible for the problem? What action would you take to tackle the problem?

The text described the complementary pillars of the OWNP as resembling the method of house construction. Why is this?